How Bank of America’s Erica raised the stakes for virtual assistants

How Bank of America’s Erica raised the stakes for virtual assistants https://ift.tt/CajMoNf Kristen Doerer

The virtual assistant has serviced 3 billion client interactions since its 2018 launch, the bank said.

https://ift.tt/KObrMTG August 29, 2025 at 11:00AM