How chatbots can personalize self-service interactions

HALL of Tech
By -HALL of Tech
August 29, 2024
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How chatbots can personalize self-service interactions https://ift.tt/bZnBp82 Bryan Wassel

Generative AI chatbots are well-suited to draw on customer metadata and company knowledge bases to personalize self-service experiences.

https://ift.tt/BcY0K4z August 29, 2024 at 11:00AM
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